Our Kuala Lumpur operation provides Datacom clients with another level of service, support and functionality. At Datacom we provide our clients with the ability to run multi-lingual operations, cost efficient centralized support programs and infrastructure development, support and hosting ability.

	Key Advantages & Services: Multi-lingual capabilities: English, Thai, Tagalong, Japanese, Cantonese, Bahasa Malaysia and Indonesian Technical Support operations: Level 1 – 2 – 3 Customer Support & Service Experience conducting Professional Sales force operations, channel / partner programs and marketing Application development & design Data Centre hosting State of the art, centralized, secure business operation centre

	Technical Support & Call Centres Level 1 - Consumer and Frontline supports Level 2 - Software, Hardware, Network diagnosis and resolution Level 3 - SMB & Enterprise support

	Professional Customer Service Inbound Customer Contact Centres Verfication, E-commerce, Order processing and Customer satisfaction surveys / Analysis Dealer Support COPC Quality endorsements

	Sales Force & Marketing Programs Complete Marketing Campaign Programs Inside sales complex solution based sales teams Account / Partner management execution Lead generation, phone and e-mail surveys

	Custom Design & Application Microsoft .NET Portals & Collaboration E-Commerce Content Management Biztalk Content Management

	Data Centre Hosting Secure data centre hosting services Disaster recovery design and operation Facilities management of hosted systems